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Shipping policy

Topbrands2go | Global Shipping & Fulfillment Policy

Updated On : September 1, 2026

At Topbrands2go, we pride ourselves on logistics precision and the global distribution of premium Dutch products. This policy outlines our commitment to delivery excellence and the transparent structure of our shipping costs.

1. Shipping Rates & Delivery Tiers

Our shipping fees are calculated based on your total order value and delivery destination. All shipments are tracked from our Netherlands warehouse to your door.

Destination Order Value Shipping Rate
Netherlands (Domestic) €0.00 – €49.99 €5.95
Netherlands (Domestic) €49.99+ FREE
Europe (EU Zone) €0.00 – €99.99 €24.95
Europe (EU Zone) €100.00+ €39.95
International (Global) €0.00 – €99.99 €59.99
International (Global) €100.00 – €299.99 €84.99
International (Global) €300.00 €149.99
USA €0.00-€74.99 €69.99
USA €75.00-€149.99 €89.99
USA €150.00-€249.99 €109.99
USA Order Volum Exceed (B2C) €499.99 FREE

 

2. Processing & Delivery Times

  • Dispatch: Orders placed on business days before 2:00 PM CET are processed and dispatched within 1–2 business days. Orders placed over the weekend or on Dutch public holidays will be dispatched on the next working day.

  • Tracking: You will receive an automated dispatch notification containing a tracking link once your shipment is generated.

3. Delivery Responsibility & Risk of Loss

In accordance with Dutch consumer law, Topbrands2go bears the risk of damage or loss of goods during transit until the package has been delivered to you or a representative designated by you.

4. Customs, Duties & Import Rules (Non-EU Orders)

  • Within the EU: No customs duties or import taxes apply. All prices include Dutch VAT.

  • Outside the EU: Orders shipped outside the European Union may be subject to import duties, taxes, or local customs clearance fees upon arrival in the destination country. These additional fees are the responsibility of the recipient. Please verify local import rules prior to ordering.

5. Order Modifications & Address Corrections

If you discover an error in your shipping details, please contact us immediately at +31 850 60 5951 or sales@topbrands2go.nl. Once an order has been dispatched, modifications can no longer be made, and standard return procedures apply.

6. Contact & Logistics Support

For any questions regarding shipping times, carrier tracking, or package status, please contact us at sales@topbrands2go.nl.

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